HarmoniqueCX

Free Reachability Score — How Visible Is Your Business?

Most businesses can't trace which campaigns bring paying customers, have no visibility into conversations, and lose enquiries without knowing it. This free 2-minute audit exposes exactly where your operation is leaking revenue.

What You'll Discover

  • • Your reachability score out of 5
  • • Exact blind spots across your customer touchpoints
  • • Estimated monthly and annual revenue leak
  • • Actionable recommendations to recover lost revenue

5 Questions That Expose Your Blind Spots

  1. Can you trace which marketing channels bring paying customers?
  2. Do you have real-time visibility into every conversation across channels?
  3. Are missed enquiries automatically followed up within 60 seconds?
  4. Do you know which team member converts the most leads from data?
  5. Can you replay a conversation to understand why a customer didn't convert?

How It Works

Answer 5 simple questions about your current operation. We calculate your reachability score, estimate your revenue leak based on your enquiry volume and deal value, and deliver a personalised report with recommendations. Takes 2 minutes. No sign-up required.

Built for Kenyan Businesses

HarmoniqueCX is built in Nairobi for businesses across Kenya. We help tour operators, real estate agents, micro credit companies, and e-commerce businesses see which campaigns drive revenue and optimize every customer touchpoint.